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Customer Service Officer
Northbeam IT
Redcliffe, QLDOn-site · Full-time · Junior
A$64k–A$79k · AUD
Northbeam IT in Redcliffe, QLD is hiring a Customer Service Officer. You will focus on resolving customer issues on the first contact. This is a full-time on-site role suited to someone at junior level, working day to day with Customer service, CRM, Problem solving. You will be joining a team of about 9 people who care about doing the work properly.
What you would do
- Work with Customer service and CRM to deliver resolving customer issues on the first contact
- Collaborate with the wider Northbeam IT team across Redcliffe, QLD
- Keep documentation, records and handovers clear and current
- Contribute to continuous improvement and workplace safety
Skills
- Customer service
- CRM
- Problem solving
- Communication
- Data entry